Terms and Conditions

Last Updated: May 5, 2026

Welcome to Efils. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.

If you do not agree, you should not use our Services.

1. General Information

Efils operates this website using Shopify. Throughout the site, the terms “we”, “us” and “our” refer to Efils.

By using our website, you confirm that:

  • You are at least 18 years old, or using the site under supervision of a guardian
  • You will not use our products for any illegal or unauthorized purpose

2. Products & Services

We sell fashion jewelry (not real gold or precious metals unless explicitly stated).

We make every effort to:

  • Display product images accurately
  • Provide correct descriptions

However:

  • Colors may vary slightly due to screen differences
  • Minor variations in design/finish may occur

We reserve the right to:

  • Modify or discontinue products without notice
  • Limit quantities per order

3. Pricing & Payments

  • All prices are listed in INR (₹) unless stated otherwise
  • Prices are subject to change without notice

We accept:

  • Cash on Delivery (COD)
  • Online payments (if enabled)

You agree to provide accurate payment and billing details.

4. Orders & Cancellation

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Cancel orders due to stock issues, pricing errors, or suspected fraud

Customer Cancellation:

Orders once placed cannot be cancelled.

5. Shipping & Delivery

  • We aim to process orders within 1–3 business days
  • Delivery timelines may vary based on location

Efils is not responsible for delays caused by:

  • Courier partners
  • Natural events or unforeseen circumstances

6. Returns & Refunds

Due to the nature of jewelry items:

  • Returns are accepted only for: Damaged product Incorrect items delivered

Conditions:

  • Must be reported within 48 hours of delivery
  • Product must be unused and in original packaging

Refunds (if applicable):

  • Processed after inspection
  • May take 5–7 business days

7. Warranty Disclaimer

  • Products may include a limited warranty (if mentioned on product page)
  • Warranty does not cover: Natural wear and tear over time, Improper handling or misuse and Accidental damage.

8. Intellectual Property

All content on this website including:

  • Images
  • Logos
  • Designs
  • Text

is the property of Efils and protected by applicable laws.

You may not copy, reproduce, or use any content without permission.

9. User Conduct

You agree not to:

  • Use the website for fraudulent activities
  • Upload malicious code or harmful content
  • Violate any laws or regulations

10. Third-Party Services

Our store is hosted on Shopify and may include third-party tools.

We are not responsible for:

  • Third-party services
  • External links or websites

11. Limitation of Liability

Efils shall not be liable for:

  • Indirect or incidental damages
  • Loss of data, revenue, or profits
  • Issues arising from misuse of products

12. Indemnification

You agree to indemnify and hold Efils harmless from any claims arising from:

  • Your breach of these Terms
  • Misuse of our services

13. Governing Law

These Terms are governed by the laws of India.

Jurisdiction: Chennai, Tamil Nadu

14. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page.

15. Contact Information

For any questions or concerns:

Efils
📧 Email: ecom@eflis.in
📍 Address: No:7 Moore Street Mannady,chennai,Tamilnadu-600001 India